Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.

The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

The Legal Technology Project Manager supports and champions practice support technologies, including the document automation initiative across the firm and acts as liaison with the business stakeholders before, during and after the development of an automated template solution.  Responsible for designing, implementing, and supporting HotDocs template workflow solutions, authoring template packages, and maintaining the template libraries for multiple practice groups.  Coordinates trouble-shooting activities and assists with testing and monitoring usage of the HotDocs system.  Supports the expansion of legal document automation and other practice support technologies to drive efficiency.

ESSENTIAL FUNCTIONS:

• Facilitate and drive adoption of efficient practices and alternative solutions, such as machine learning software, transaction management platforms, and document automation.
• Assist with the evaluation, roll-out and increased adoption of legal innovation technologies.
• Meet with practice groups and business leadership to gather requirements for the development of HotDocs templates, interviews and packages.  Work with members of Legal KM, KM, IT and practice groups to evaluate business stakeholder needs.
• Build HotDocs template packages, performing the coding tasks used to automate contracts or other legal agreements, and create and implement custom workflows to support the needs of the practice area or business department. 
• Serve as the primary liaison to the document automation vendor (HotDocs).
• Work in collaboration with Legal KM, KM, IT and practice groups to recommend, roll-out, support and communicate value of document automation solutions and processes.
• Working either independently or in conjunction with IT Training or other members of the IS and Legal KM teams, develop communication, training and support materials for the document automation system/processes and coordinate communication to users.
• Support, and troubleshoot issues involving, the document automation system.  Serve as the key point of contact for technical issue triage with proper IS or other teams as necessary to resolve issues.
• Provide ongoing support to the firm's document automation system, develop FAQs and troubleshooting support materials for User Support. Act as second level of support for tools and processes.
• Monitor the use of HotDocs and recommend enhancements as needed.
• Support, and troubleshoot issues involving, Kira contract analysis software, Litera Transact transaction management software and other practice support technologies, as needed.
• Remain current with knowledge trends, legal technology trends, law firm business trends, and legal developments
• Help assess new corporate legal technology platforms
• Comply with department and firm administrative procedures and policies. 
• Perform other work-related duties as assigned.

ESSENTIAL CAPABILITIES:

• Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
• Able to interact and collaborate effectively with all levels of personnel, including management and business support team members.  Possesses strong oral and written communication skills.  Able to lead a team.
• Ability to organize, plan and carry out multiple projects simultaneously.
• Able to be a proactive self-starter who understands the details within a much larger context.  Serves as a resource, facilitator and mentor in order to effectively support the needs of the department.
• Must be team-oriented and able to share information, goals, opportunities, successes and failures with the appropriate parties.
• Must be able to anticipate problems and issues and exercise independent judgment to make sound, justifiable decisions and take action in solving problems while knowing when and to whom to escalate issues.
• Possess exceptional attention to detail, strong analytical, troubleshooting and problem solving skills.  Owns deliverables and is accountable.
• Excellent customer service orientation, responsive and able to maintain a professional demeanor in all situations.
• Must be flexible in order to respond quickly and positively to shifting demands and opportunities.  Able to work under tight deadlines and handle multiple, detailed tasks.
• Own professional development by seeking out feedback and learning new skills.
• Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
• Able to travel nationally and internationally.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• The successful candidate has a bachelor's degree and a minimum of 5 years law firm experience. 
• The candidate must have substantial and comprehensive knowledge of HotDocs, including demonstrated experience authoring HotDocs templates. 
• Experience training non-technical professionals to use new technologies is important.
• The position requires strong written and oral communication skills and the ability to explain concepts and provide direction to all levels of staff and attorneys.
• Must be able to see big picture and help design solutions that leverage or integrate with existing tools and technologies. 

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Boston: $123,200 - $187,950 

New York City: $129,100 - $196,900 

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.